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RAM Classic

The project was developed to support the communication of the launch of the RAM Classic RT, a commemorative version that marks the end of sales of the RAM Classic. With a limited run of only 100 numbered units (50 in Diamond Black and 50 in Flame Red), the objective was to highlight the differences of the special edition compared to the existing versions (Laramie and Laramie Night Edition) and create a narrative of exclusivity and celebration.

Needs that motivated the study

  • Communicate the launch of the RT version in a clear and impactful way.

  • Highlighting the exclusive standard features that are optional on other versions.

  • Highlight the distinctive features of the exterior design and finish.

  • To reinforce the commemorative and limited nature of the edition.

  • To ensure greater visibility of the content in the first folds of the reception and home pages.

The study was conducted using:

  • UX analysis and content consumption: identifying audience decline during the scrolling of inbound messages.

  • Benchmarking: observing how other automakers communicate sporty and commemorative versions.

  • Target audience study: profiling RAM customers (impulsive, demanding, passionate about cars as a symbol of status and power).

  • Internal insights: analysis of user browsing data and behavior on the brand's pages.

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Key Results

  • Content consumption drops significantly after the third fold (58% abandonment rate).

  • Competitors highlight sports versions on dedicated pages, reinforcing their history and exclusivity.

  • The target audience for the RAM Classic RT values sportiness, customization, and status.

  • Exclusive RT features (darkened headlights and taillights, R/T decals, exclusive grille, stainless steel sill plates, Harman Kardon premium sound system) reinforce its premium positioning.

  • The limited edition creates a strong sense of scarcity and desirability, similar to commemorative releases from other brands (e.g., Camaro Collection).

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Proposals

  • Immediate highlight in the reception process: include RT communication in the initial folds, with a CTA for registering interest.

  • Highlighting the value of standard features: presenting them as key differentiators compared to other versions.

  • Exclusive design: highlighting visual elements that reinforce sportiness and a unique identity.

  • Commemorative message: positioning the RT as a celebration of the RAM Classic's success.

  • Integration with RAM Society: include a call to action for the benefits club, reinforcing exclusivity.

  • Home RAM: Give visibility to the launch on the homepage as well, with visual emphasis and a CTA.

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Conclusions

The project highlighted that RAM Classic RT's communication should be direct, impactful, and focused on the exclusivity of the limited edition. By emphasizing design differentiators, premium standard features, and commemorative nature, the brand reinforces its image of power and status, creating immediate desire in the audience. The strategy of positioning the content in the front folds ensures greater visibility and engagement, aligning with the demanding and passionate profile of RAM customers.

This summary is ready to be used in a presentation.
Would you also like me to prepare a shorter, more visual version for slides, highlighting only the objective, target audience, differentiators, and proposal?

DANILLO
SANTOS
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UX Designer & Professor
 

UX Designer with 15+ years of experience in Information Architecture and digital product design. Proven track record delivering large-scale initiatives for banking, insurance, automotive, and digital platform clients.

Strong expertise in product discovery, user journey analysis and optimization, user flows, hypothesis validation, and cross-functional collaboration. Experienced across corporate environments, consultancies, and agencies, consistently aligning user needs, business objectives, and technical feasibility.
 

Over the past four years, led UX initiatives across Stellantis automotive brands in Brazil (Jeep, RAM, Fiat, Citroën, and Peugeot), and recently contributed to the launch of Leapmotor in the Brazilian market.
 

In parallel, I serve as a technical and university-level professor, teaching UX, Information Architecture, and Multimedia, mentoring and developing the next generation of digital product professionals.
 

Core Skills: Information Architecture, Product Discovery, UX Research, User Journey Mapping, User Flows, Wireframing, Prototyping
 

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